Terms and Condition
By placing an order on this site, the buyer must agree full compliance to this terms and condition set forth by clarivue-cellular.com . Clarivue Cellular reserves the right to take any legal action against the buyer if this terms and policy is violated in due course.

Shipping Policy
The seller Clarivue Cellular's liability on shipment ends once the courier service takes custody of the item. This simply means that Clarivue Cellular's liability on each shipment ceases at the point of drop off or hand over to the courier service. If the item is lost from this point afterwards, the seller Clarivue Cellular will not take any responsibility. Shipment does not come with any standard insurance unless special requests. Shipping insurance option is available for buyers; please email us regarding shipping insurance quotation for your location.

Product Compatibility/Specification
Clarivue Cellular is not responsible for any network dependent features and firmware related issue. Examples on network dependent features are MMS/GPRS/WAP/SMS/Messaging/Voice Mail Indicator/ Data Transfer/Network Frequency as well as any other device operations that have interaction with their service providers. Buyers are responsible for ensuring the products compatibility with their network operator / service provider.

Any operation features on the product which is not listed above will be determined by the seller, Clarivue Cellular whether it is a network dependent feature. The seller, Clarivue Cellular has the right to make the final decision on whether a feature is considered network dependent or not. The seller, Clarivue Cellular has the right to make the final decision on whether an issue is firmware related or not. Buyer should be aware that network dependent features and firmware issues are not covered by our limited warranty coverage. Please refer to our limited warranty coverage section for details.

Buyer should also be aware that the item you are buying might not be manufacture intended for your country or region. Therefore, the language specification on the device and manual might or might not fully support the language of your desire. In the event that an English manual is not available in the particular version that we shipped out, Clarivue Cellular does not have the obligation to provide a copy of an English manual to the buyer. However, we do try our best to provide printed English manual in most cases.

Since the product sold might not be manufacture intended for your country or region, the product configuration and the related accessories might not be suitable or compatible in your country or region. Clarivue Cellular is not responsible for any compatibility of the product and its accessories in your region or country.

No Lemon Policy and Warranty Information
All phones that we are selling carries a seven days 7 days DOA. Most phones we offer do not come with a warranty since they are imported from Asia or Europe. Please check with the manufacturer for more information.

DOA - Dead on Arrival implies that the product either cannot be turned on or be ready in use after taking out from the box. Buyer must report this situation to the seller within 48 hours upon the item is delivered. If the item is not tested or examined by the buyer within the first 48 hours after the good is received, DOA returned policy would not be granted to the buyer. No further exception will be considered about the time issue. The 48 hours period starts at the item shows delivered from the courier services tracking system. Replacement will be made on DOA item. In the event that a replacement cannot be made due to product availability or any other reasons, Clarivue Cellular will repair the product for the buyer. A repair order may take up to 14 business days starting from the day when Clarivue Cellular received the defective unit. The seller, Clarivue Cellular has the right to make the final decision on whether a replacement or a repair process should be issued under any circumstances or situation.

Under any circumstances, the seller, Clarivue Cellular reserves the final rights to approve any DOA replacement. The seller, Clarivue Cellular also has the right to make the final decision on whether the issue pointed out by the buyer is consider a defect or not. In the event that a replacement or repair is not granted to the buyer, the buyer will have to find their own repair source and is responsible for all the related cost and expenses. The repair process by Clarivue Cellular usually takes 2 to 4 weeks upon received from the buyer. However, there is no guarantee on the time frame.

Return Policy
We do not accept returns. All sales are final. However, if the phone is defective, we will offer an exchange or repair according to our No Lemon policy if the defect is discovered within 7 days of receipt of the item. After 7 days, you will need to contact the manufacturer for service. Buyer is responsible for returning the defective item to us.

Seller's Liability
The seller, Clarivue Cellular will not be liable for any personal injury, physical injury, and damage caused by the product auctioned off above. For safety handling and operation on the product, please consult instruction manual comes along or contact manufacture directly. Any recall on product by manufacture will not be handled through the seller Clarivue Cellular. Buyers should contact the manufacturer directly for any related questions or inquiries.

Clarivue Cellular do not have any obligations in providing any technical support on the auctioned product. Please contact the manufacturer or your service provider directly for technical and product assistance.